Coffee Day Blues.

Café Coffee Day was one of the first coffee shops to hit the city. I remember going to the one near Anand theatre, just a few days after it had opened. I also remembered what I had : Tropical Iceberg with mocha scoop. It was heavenly.
Priced reasonably and made with extra care, Coffee day coffees were exceptionally good.

Or so it was until some time ago. I went to the one at Lifestyle this morning, and believe me , I really do not want to step into another Café Coffee Day again. The first thing that put us off( my friend and I) was the total indifference. We had to call out nearly four times so that he may come take our order. When we asked for cold coffee, he replied nonchalantly that they didn’t have any ice. Having no other go, we ordered hot coffee and cookies. Our cookies came to us in a packet. I mean, couldn’t they have placed it on a tray?And our coffee came to us after 25 minutes.This, when there were not even too many people around. After the coffee which was not even very hot( or good), we felt slightly hungry. So we asked him for the menu. The guy promptly got us the bill!!!! I mean, this is basic courtesy! We decided against having anything more and just left.

This is not the first time we’ve had a bad experience at a Coffee Day.The last time we went to the one near Anand( about three weeks ago), they forgot to bill us! And the coffee was extremely bad. Even the ‘Kaapi Nirvana’, which is their prize-winning coffee recipe, tastes very ordinary. The ‘zing’that it used to have is simply not there.
The attitude of indifference is apparent.

It is time they did something about it.

2 Comments so far

  1. DK (unregistered) on July 24th, 2006 @ 6:45 pm

    You are right Vaidehi. CCDs in Hyderabad display high levels of anamoly. Forget about their ‘prized’ coffee, even a simple black coffee sometimes disappoint you here. The one near Anand Theatre sometimes refuse you to serve low priced items unless you team them up with some combo offers, which are steeply priced….

  2. Vaidehi (unregistered) on July 24th, 2006 @ 8:51 pm

    I know, DK…absolutely pathetic state. And seems like they’re least bothered about it.

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